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Tell us what's going on, and a CHB Tech Services technician will get back to you. Urgent issues: call or text 303-777-7744
How remote support works
Email first: send your question to sales@chbtechs.com. We reply by email, send a secure payment link for support ($79.99/hour), and work through the fix with you by email. If remote access is needed, we'll email you to set up a Microsoft Quick Assist session (built into Windows 10 and 11). When it's time, click the button below and, under Get help, enter the 6-character code your CHB technician sends you.
✔ Your technician has been notified. We'll email you shortly. If you don't see our emails, please check your Junk or Spam folder and add sales@chbtechs.com to your contacts. Keep Quick Assist open if we've asked you to start a session. Email: sales@chbtechs.com.
Quick Assist didn't open?
- If your browser asks "Open Quick Assist?", click Open.
- Or press Ctrl + Windows key + Q on your keyboard.
- Not installed? Get Quick Assist from the Microsoft Store (web link), then click Start Quick Assist again.
Remote sessions (Quick Assist) are for Windows 10 and 11 PCs only. Mac, phone or tablet? We help with most tech questions by email: send yours to sales@chbtechs.com. If it can't be solved by email, we'll point you to Apple Support or the maker's own support team.
Only start a remote session with a CHB technician you are working with by email or phone. CHB Tech Services will never contact you unexpectedly asking for remote access. Email: sales@chbtechs.com
