Delivery & Returns

Effective date: October 11, 2026

Delivery & Returns – Summary

This is a short summary. The full Shipping Policy and Returns & Exchanges policy control if there is any difference.

  • Drop-shipped: all orders ship directly from our authorized Suppliers and may arrive in more than one package.
  • Processing: allow up to 3–5 business days before your order ships. Delivery then usually takes 1–7 business days. Delivery dates are estimates.
  • Ship-to area: the 48 contiguous U.S. states and Washington, D.C. only. No Alaska, Hawaii, U.S. territories, APO/FPO/DPO, P.O. boxes or freight forwarders.
  • Problems on delivery: report damage, missing or wrong items within 2 business days; packages marked delivered but not received within 5 business days.
  • Returns: within 14 days of delivery, with an RMA issued first. Unused items in original packaging only. 15% restocking fee and return shipping paid by you unless the item arrived damaged, defective or wrong.
  • Refunds: to your original payment method within 5–10 business days after the returned item is received and inspected.
  • After 14 days: the manufacturer's warranty applies (see Warranty).

Contact us

CHB Tech Services
Denver, Colorado
Phone: 303-777-7744
Email: sales@chbtechs.com
Online: Support Ticket